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Krista Wolgamott
Krista Wolgamott
United States, Lebanon
18 Feb 2018
Very satisfied with my purchase. Price was the best I found on the Internet. Shipping time was much quicker than my order last yea ... more
Questions & Answers
Question:
I've used Stronghold (bought here) for a long time, and love it, but lately I'm finding it ineffective - the fleas are happy, the cats less so.... could a batch have been defective, or perhaps the fleas developed immunity and I should switch to something else for a while?
Answer:
Sometimes switching to a different product after many years of using the same one helps. However there can be several reasons such fleas life cycles, environment etc that can mean you see fleas more often. We recommend you get advise from your vet.
Question:
If I do a recurring purchase, how do I know what the price will be for the next shipment? Will it always be the same price or can it fluctuate more than 10%? I'm buying it at a sale price, would it be regular price next time?
Answer:
We don't change our prices unless the manufacturer increase theirs. Also we send you 2 notifications - one 2 weeks before and other one a week before the auto-order. These e-mails contain all the details including the price. You can always cancel / edit your recurring order easily from our website.
Question:
I have 6 cats can I order a 12 pack every 2 months
Answer:
Yes you can. There is a deliver every 6 month option just above the add to cart button.
Question:
Which product should we purchase if the cat weighs 20 lbs? Package states up to 15.5 lbs.
Answer:
Unfortunately this product comes in a single size. You can use Advocate for cats over 4 kg.
Question:
How long does it take to to arrive in Columbus Ohio approximately. Thanks Allan
Answer:
About 10-15 working days.